Using Your RTC Email

To access your email from any computer or browser, use the RTC webmail portal.

Go to webmail.rtcol.com.

Next, sign on using your full email address and password (example: support@rtcol.com).

If Webmail is not your preferred access platform, you can configure your device easily!

To manually set up your @rtcol.com email account in an email client (i.e., Outlook, Thunderbird, Apple Mail, etc.), you will need the following information:

Note: Username is your full email address (for example: support@rtcol.com).

Also, if you are signing in on a public computer/device – DO NOT click on the “Stay Signed In” option. Only do that if you are signing in on your personal device that only you access.

IMAP Setting (Recommended setup for multiple device access & sync)

Incoming Server: mail.rtcol.com

SSL: Yes

Port: 993

Outgoing Server: smtp.rtcol.com

SSL: Yes

Port: 465

Requires Authentication: Yes

POP Setting (Recommended setup for single device access)

Incoming Server: mail.rtcol.com

SSL: Yes

Port: 995

Outgoing Server: smtp.rtcol.com

SSL: Yes

Port: 465

Requires Authentication: Yes

Need help? Contact RTC Communications Support. We are here for you! Call us at 574-223-2191 and press option 1 for Support, text us at 574-223-0100, or email us at support@rtcol.com.